A firmware is a resident software, embedded in a flash memory on the main board and that operates as a layer between the hardware and the software. It is mainly used to directly manage the resource and is provided by Evolis for exclusive use with its printers.

A regular update is strongly advised to receive all the latest improvements:

• Enhanced performances

• New command(s) and feature(s)

• Bug fixing.

Each main board has its own firmware, which can be downloaded from this website.

Note:
The Secution printer has got 2 firmwares : a first one for the printing station and another one for the lamination station. You can up-to-date these 2 firmwares using only one file (*.exe)

If the printer skips ribbon panels during the printing process, please check the following points:

1. Make sure you are using a genuine Evolis ribbon (not a generic one)

2. Make sure the printer has been upgraded with the latest firmware

3. Within the Driver Properties/Graphic screen, make sure that the selected ribbon type is correct and click on the Set Ribbon button to validate

4. Make sure there is a color ribbon inside the printer. Open the Driver Properties/Tools/Bi-directional communication screen and send the following command which will adjust the color sensor:
   Sa;c.

If you still have the same glitch even after following these points, please contact your Evolis reseller or distributor.

Please refer to the user's guide or to the "How to" delivered on the CD with the printer .

The dimensions of the card that will be used with the Evolis printer must be strictly respected. These dimensions correspond to the ISO CR80 norm as described below: